Privacy Policy
Delivrd (“Delivrd”, “we” or “us”) respects the privacy of the users of our website at: http://www.delivrd.com// (the “Website”) and web application https://delivrdapp.com/ (the “Web App”, and together with the Website, the “Sites”), and the users of Delivrd’s inventory and order management software (the “Software”) and are committed to protect the personal information that users share with us in connection with the use of our Sites and Software, as applicable (collectively – the “Services”).
This Privacy Policy (the “Privacy Policy”) is intended to describe our practices regarding the information we may collect from you (the “User” or “you”) when you use the Services (or any part thereof), the manners in which we may use such information, and the options and rights available to you.
This Privacy Policy is incorporated by reference into Delivrd’s Terms of Services available at http://www.delivrd.com//terms-summary/ (the “Terms”).
PLEASE READ THIS PRIVACY POLICY CAREFULLY.
USER CONSENT
BY ENTERING INTO, ACCESSING, REGISTERING TO AND/OR USING THE SERVICE OR THE SITES (OR ANY PART THEREOF), YOU AGREE TO THE TERMS AND CONDITIONS SET FORTH IN THIS PRIVACY POLICY, INCLUDING TO THE COLLECTION AND PROCESSING OF YOUR PERSONAL INFORMATION (AS DEFINED BELOW). IF YOU DISAGREE TO ANY TERM PROVIDED HEREIN, YOU MAY NOT ENTER INTO, ACCESS, REGISTER TO AND/OR USE THE SERVICES AND ANY PART THEREOF IN ANY MANNER WHATSOEVER.
Please note that you are not obligated by law to provide Delivrd with any Personal Information (as such term is defined below). You hereby acknowledge and agree that you are providing Delivrd with Personal Information at your own free will, for the purposes described in Section 4 below, and that Delivrd may retain such Personal Information in accordance with this Privacy Policy and any applicable laws and regulations.
WHICH INFORMATION DELIVRD MAY COLLECT ON ITS USERS?
We collect two types of data and information from our Users, as detailed below:
Personal Information, which is individually identifiable information, that identifies an individual or may with reasonable effort identify an individual, either alone or in combination with other information, or may be of private or sensitive nature; and
- Non-Personal Information, which is non-identifying and non-identifiable information, without particular reference to the identity of the User from which such information was collected. Non-Personal Information is any unconcealed information which is available to us while the User is using our Services.
For the avoidance of doubt, any Non-Personal Information connected or linked to any Personal Information shall be deemed as Personal Information as long as such connection or linkage exists.
Non-personal Information which is being collected automatically by us consists of technical information and aggregated usage information, which includes the User’s device type, browser type and version, browser information, page information, operating system, screen resolution, browser and keyboard language, location, the User’s ‘click-stream’ and scrolls on the Service, activities of the User on the Service, such as pages visited, the period of time the User visited the Service and related time stamps.
In addition, you may voluntarily allow access to, and integration with, certain third party platforms and/or services, including without limitation, Amazon and eBay, and you acknowledge that by doing so, Delivrd may receive certain Non-Personal Information related to the User and/or its business from such third party platforms and/or services, for the purposes of providing the Services. Such Non-Personal Information will be governed by this Privacy Policy. The fact that you allow such access or integration does not constitute and shall not be construed as an endorsement, authorization or representation of our affiliation with any of the third party platforms and/or services.
We are not aware of the identity of the User from the Non-Personal Information which was collected.
Personal Information which is being gathered in connection with the Service may consist of the following:
Registration Information. If a User registers to the Software via the Sites, such User will be required to provide his/her email address, username and password.
Contact Information. If a User wishes to contact us via the Sites, such User will be required to provide us with his/her name and e-mail address and reasons for contacting us.
Order Information. If a User voluntarily places an order via the Service after registering to the Software, such User will be required to provide us with the Company name and Company address in order to process the order.
Billing Information. If a User purchases the Software, we use third party payment processing services to process payment. We do not collect or store financial or billing information but our third party payment processor may collect and store such information, which may include a credit card number and other billing information (see Section 10 below regarding the payment method).
Web and App behavior and Usage Information. As the User enters and/or uses the Service, he/she may automatically provide us with his/her IP address , which is used mainly for enhancing the User’s experience and for geolocation, personalization and security purposes, as further detailed below. Users who are only visiting the Site do not need to provide any Personal Information other than their IP address.
We do not collect any Personal Information from you or related to you without your approval, which is obtained, inter alia, through your active acceptance to the Terms and this Privacy Policy.
HOW DOES DELIVRD COLLECT INFORMATION ON ITS USERS?
Delivrd uses the following methods of collection:
We collect information through your use of the Service. In other words, when you are using the Services, including when you browse the Sites and when you use the Software, we are aware of it and may gather, collect and record the information relating to such usage, either independently or through the help of third-party services, as detailed below.
We collect information which you provide us voluntarily. For example, we collect Personal Information in the course of your use of the Services which you voluntarily provide us, including when you register to the Software via the Sites, when you provide us with additional information during your use of the Software and the Service, and/or when you contact us directly.
We store the Personal Information either independently or through the help of our authorized third-party service providers, as detailed below.
WHAT ARE THE PURPOSES OF THE COLLECTION OF INFORMATION?
We collect Non-Personal Information and Personal Information in order to provide and operate the Services, including for statistical and research purposes; to understand better which features of the Services are used and how they are used; to enable us to further develop, customize and improve the Services based on Users’ common preferences, uses, experiences and anonymized data; and to enable us to provide our Users with a better user experience and better product usability.
SHARING INFORMATION WITH THIRD PARTIES
Delivrd will not share any Personal Information it collects with any third party. Notwithstanding the foregoing, we may disclose Personal Information in the following cases: (a) to satisfy any applicable law, regulation, legal process, subpoena or governmental request; (b) to enforce this Privacy Policy and/or the Terms, including investigation of potential violations thereof; (c) to detect, prevent, or otherwise address fraud, security or technical issues; (d) to respond to User’s support requests; (e) to respond to claims that any content available on the Services violates the rights of third-parties; (f) to respond to claims that contact information (e.g. name, e-mail address, etc.) of a third-party has been posted or transmitted without their consent or as a form of harassment; (g) to protect the rights, property, or personal safety of Delivrd, any of its Users, or the general public; (h) when Delivrd is undergoing any change in control, including by means of merger, acquisition or purchase of all or substantially all of its assets; (i) to collect, hold and/or manage your Personal Information through Delivrd’s authorized third party service providers (for example, Google Analytics), as reasonable for business purposes, which may be located in a country that does not have the same data protection laws as your jurisdiction; or (j) pursuant to your explicit approval prior to the disclosure.
For avoidance of doubt, Delivrd may transfer and disclose to third parties or otherwise use Non-Personal Information at its sole discretion.
MODIFICATION OR DELETION OF PERSONAL INFORMATION
If for any reason you wish to modify, update, revise and/or delete your Personal Information stored with us and identifying to you, you may do so on the “Settings” page of the Service by editing your information or by deleting your account from the Service, in which case we will make reasonable efforts to delete any such Personal Information pursuant to any applicable privacy laws. Note that unless you instruct us otherwise we may retain your Personal Information for a period as reasonably needed to provide you with the Services, for reasonable and legitimate business purposes and/or as legally required.
MINORS
To use the Service, you must be over the age of thirteen (13). Delivrd does not knowingly collect Personal Information from children under the age of thirteen (13), unless such Personal Information was provided by the User’s family member who is over the age of thirteen (13) and has all of the required consents, approvals, and rights to upload Personal Information on the minor’s behalf. We reserve the right to request proof of age at any stage so that we can verify that minors under the age of thirteen (13) are not using the Service. In the event that it comes to our knowledge that a person under the age of thirteen (13) is using the Service, we reserve the right to prohibit and block such User from accessing the Service and will make all efforts to promptly delete any Personal Information stored with us with regard to such User.
SECURITY
We take a great care in implementing and maintaining the security of the Services, and our User’s Personal Information. The Personal Information is hosted on Amazon Web Services Cloud, which provides advanced security features. Delivrd employs industry standard procedures and policies to ensure the safety of its Users’ Personal Information, and prevent unauthorized use of any such information (such as Firewall, security audits and penetration testing). However, we do not and cannot guarantee that unauthorized access will never occur.
THIRD PARTY SOFTWARE/SERVICE
While providing the Services we may be using third party software and/or services in order to collect and/or process the information detailed herein. Such services include, without limitation, Google Analytics, which privacy policy is available at http://www.google.com/intl/en/analytics/privacyoverview.html, Amazon Web Services which privacy policy can be found at: http://aws.amazon.com/privacy/, HotJar, which privacy policy is available at https://www.hotjar.com/privacy/, Inspectlet, which privacy policy is available at https://www.inspectlet.com/legal, and Formisimo, which privacy policy is available at https://www.formisimo.com/privacy-policy.
Please be advised that such Third Party Services are independent from Delivrd, and if you click on any of the links to the Third Party Services, these Third Party Services may use cookies and other web-tracking technologies to collect non-personal and/or personal information about you. We assume no responsibility or liability whatsoever with regard to privacy matters or any other legal matter with respect to such services. We encourage you to carefully read the privacy policies and the terms of use or service of such third parties, as their terms, not ours, will apply to any of your interactions with such third parties.
PAYMENT
Our Services may be purchased using PayPal as an online payment method, which enable you to make payments securely online using a credit card or bank account. Delivrd is not affiliated with PayPal and has no control over, and assumes no responsibly for, the content, privacy policies or practices of PayPal. You may use PayPal at your own discretion and in compliance with its terms and policies available at https://www.paypal.com/us/webapps/mpp/ua/legalhub-full. PayPal is an independent contractor and you will be subject to their relevant terms and policies. We do not collect, store, process or retain any billing information in connection with such payment.
COOKIES AND LOCAL STORAGE
When you access or use the Service, we may use industry-wide technologies such as “cookies” or similar technologies, which stores certain information on your computer (“Local Storage”) and which will allow us to enable automatic activation of certain features, and make the Service experience much more convenient and effortless. The cookies used by the Service are created per session, do not include any information about you other than your session key (removed as your session ends (usually after 24 hours) and the ability to login again quickly (automatically removed usually after two years, unless manually removed on an earlier occasion). It is easy to prohibit the Local Storage. Most browsers will allow you to erase cookies from your computer’s hard drive, block acceptance of cookies, or receive a warning before a cookie is stored. However, if you block or erase cookies your online experience may be limited.
We may also use certain third-party cookies. These are a different kind of cookies, stored on your computer by third parties, rather than by us. This kind of cookie is read-only (and not altered by the Services) each time you visit the Service, and also when you visit certain websites or applications that use similar cookies. Third-party cookies usually store only Non-Personal Information, such as the web pages you have visited, the duration of your browsing, etc.
DIRECT MARKETING
You hereby agree that we may use the email address you provided after registering to the Software for the purpose of informing you on our products, services and features which may interest you, to encourage your use of the Services and to offer you help and support in using our Services. You may withdraw your consent and opt out of receiving our emails by clicking “unsubscribe”.
CHANGES TO THE PRIVACY POLICY
Delivrd reserves the right to change this Privacy Policy at any time and at its sole discretion, so please re-visit this page frequently. We will provide notice of substantial changes of this Privacy Policy on the Site and/or the Software and/or by sending you an e-mail to the e-mail address that you provided us. Such substantial changes will take effect seven (7) days after such notice was provided on any of the abovementioned methods. Otherwise, all other changes to this Privacy Policy are effective as of the stated “Last Revised” date, and your continued use of the Services after the Last Revised date will constitute acceptance of, and agreement to be bound by, those changes.
HAVE ANY QUESTIONS?
If you have any questions (or comments) concerning this Privacy Policy, you are welcome to send us an e-mail at: admin at delivrd.com, and we will make an effort to reply within a reasonable timeframe.
By contacting us, you represent that you are free to do so and that you will not knowingly provide Delivrd with information that infringes upon third parties’ rights, including any intellectual property rights.
